Recoupa
We're hiring

Help people get their money back

California is holding more than $15 billion in unclaimed property for residents who don't know it exists. We're building the company that gets that money back to the people it actually belongs to — quickly, transparently, and without the cold-call sleaze the industry is known for. If that sounds like work worth doing, take a look at what we're hiring for below.

About working at Recoupa

We're a small team — small enough that every hire shifts the shape of the company. We move fast, write things down, and care a lot about how recipients experience us. Recoupa is fully remote across the US, with quarterly in-person time at our Los Angeles hub.

Mission-clear

Every dollar we move ends up in the pocket of someone the state already owes. The work is straightforwardly good for the people on the other end.

Plain-spoken

We write the way we talk. No jargon for jargon's sake — in code, in copy, in conversations with recipients, or with each other.

Owners, not seats

Small team, broad scope. Every role here owns something real end to end, with the autonomy to ship and the responsibility to get it right.

Contingency-fee aligned

We get paid when claims pay out. That keeps everyone — research, engineering, ops, legal — pointed at the same thing: real claims that real people actually receive.

Open roles

7 positions open right now. All roles are full-time and remote within the US unless noted.

EntryRemote (US)

Junior Researcher

You'll be the first set of eyes on potential matches between our database and people who might be owed money. You'll learn the mechanics of California's unclaimed-property system end to end — what counts as a strong match, what documentation states require to release funds, and how to write to recipients without sounding like a scam.

Remote within the US, with quarterly travel to our Los Angeles hub.

What you'll do
  • ▸Review and verify potential claim matches against state records
  • ▸Build recipient files: ownership history, address timeline, supporting documents
  • ▸Draft and refine outreach copy that earns trust on the first read
  • ▸Flag edge cases (deceased owner, organizational claims, name conflicts) for senior review
Apply via email →
SeniorRemote (US)

Senior Researcher

You'll set the bar for what makes a Recoupa claim solid. You'll own the research playbook — what evidence we collect, how we triangulate identity, how we handle the messy long-tail cases — and mentor a small team of junior researchers as we scale up volume and add states.

Remote within the US, with quarterly travel to our Los Angeles hub.

What you'll do
  • ▸Own the research methodology: matching rules, evidence standards, escalation paths
  • ▸Drive the hardest claims (multi-state, multi-decade gaps, contested ownership) to closure
  • ▸Mentor junior researchers; review their work and unblock them
  • ▸Partner with engineering to translate manual research patterns into product features
Apply via email →
Mid–SeniorRemote (US)

Frontend Engineer

You'll ship the consumer-facing experience: the search that lets a visitor find their own unclaimed property in seconds, the claim flow that turns a stranger into a customer, and the small daily improvements that compound into a product people actually want to use.

Remote within the US, with quarterly travel to our Los Angeles hub.

What you'll do
  • ▸Build features end to end in our Next.js + TypeScript stack
  • ▸Care about accessibility, performance, and copy as much as you care about code
  • ▸Collaborate with research + operations to surface the right information at the right moment
  • ▸Take a feature from first sketch to live in production without needing six committees
Apply via email →
Mid–SeniorRemote (US)

Backend / Data Engineer

You'll own the data pipeline that powers everything we do — the weekly refresh of California's unclaimed-property database (currently ~92 million records), the search infrastructure that makes it fast, and the multi-state expansion that makes Recoupa useful outside California. If you like working close to the data, this is the seat.

Remote within the US, with quarterly travel to our Los Angeles hub.

What you'll do
  • ▸Own the Parquet refresh pipeline and the DuckDB search layer that fronts it
  • ▸Add new states: source the data, model the schema differences, ship the cleaning logic
  • ▸Build the production systems that the claim flow and outreach campaigns depend on
  • ▸Keep an eye on cost as we grow — we want to scale revenue faster than infrastructure spend
Apply via email →
MidRemote (US)

Customer Success Specialist

You'll be the human voice on the other side of every claim — answering questions, explaining the state's requirements in plain English, and getting people across the finish line. Most of our recipients aren't tech people. They want to know we're real, that this isn't a scam, and what they need to do next.

Remote within the US, with quarterly travel to our Los Angeles hub.

What you'll do
  • ▸Respond to inbound questions across email, SMS, and phone — quickly and warmly
  • ▸Walk recipients through identity verification and documentation collection
  • ▸Spot patterns in recipient questions and surface them to the team so we can improve
  • ▸Make sure every recipient finishes their claim or gets a clear explanation of why we couldn't help
Apply via email →
Mid–SeniorRemote (US)

Outreach Operations Lead

You'll run the outbound side of the business: deciding which recipients to contact, when, on which channels, with what message. You'll work directly inside our admin tools to build target lists, design multi-step sequences across email/SMS/letter/postcard, and watch the metrics to know what's working.

Remote within the US, with quarterly travel to our Los Angeles hub.

What you'll do
  • ▸Design and ship outreach campaigns end to end, from list build to send
  • ▸A/B test subject lines, copy, send timing, channel mix — and write down what you learn
  • ▸Manage our relationships with the providers we send through (Resend, Telnyx, Lob)
  • ▸Partner with research and customer success to close the loop on what messaging actually drives claims
Apply via email →
MidRemote (US)

Compliance & Legal Associate

You'll keep Recoupa on the right side of every state's locator-services law as we expand. Some of this is bookkeeping (license renewals, bond filings, state-specific disclosure language), some is judgment (whether a particular claim type needs notarization, what a new state's statute actually means in practice), and some is being the person our researchers can ping when they hit something unusual.

Remote within the US, with quarterly travel to our Los Angeles hub.

What you'll do
  • ▸Track and maintain state licensure: California today, plus the next 3–5 states we enter
  • ▸Review and refine the engagement letters and disclosures recipients sign
  • ▸Be the first reader on any non-routine claim or recipient situation that needs a judgment call
  • ▸Keep our internal compliance documentation current as rules change
Apply via email →
How to apply

Send us a resume and a real cover letter

Email careers@recoupa.co with the role you're applying for in the subject line. Tell us why this role, why Recoupa, and one thing we wouldn't guess about you from your resume. We read every application a human sent and reply within a week.

Email careers@recoupa.co

Recoupa is an equal-opportunity employer. We hire across backgrounds and don't require a specific degree or pedigree for any of the roles above.